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FAQ / Help

1) What are the processes involved in making an enquiry or reservation via One Click Holidays?
2) What about payment?
3) I am getting married soon, do you have any honeymoon specials?
4) I would like to travel outside of the dates your specials are valid for?
5) I want to get married in Mauritius?
6) I am from Bloemfontein, can I still book through One Click Holidays?



1) What are the processes involved in making an enquiry or reservation via One Click Holidays?

  • We are a travel company specialising in luxury holidays for the discerning traveller. This means that we have chosen to specialise in the resorts & destinations we offer to you here online. In so doing, we are able to hand select the Resorts & operators that will offer our clients the best.
    We are also able to become extremely familiar
    with the specific resorts we have chosen to sell to you, which gives you a more expert experience in dealing with your personal One Click Holidays PTY LTD travel consultant.

    We have displayed our hotels and their specific packages individually, and have given them each a one click holidays rating system keyword (one word that gives you a concise overview of that specific resorts facilities and amenities provided) therefore helping you to make a more informed decision without all of the study work involved in flipping from brochure to brochure.

    This is exactly how we work:

    Log onto www.oneclickholidays.co.za
    Click - one click holidays rating system
    Determine which of the 5 categories suit you best
    Click resorts and specials
    Browse through our properties, as you do this, you will be looking out for your selected one click holidays rating keyword. Choose the resort or resorts that best suit you.
    Click "quote me", give us your details, click submit and we will take if from there.

    Your very own, personal travel agent will be appointed to you and She will handle all of the finer details on your behalf. No more waiting in long lines or for hours on the telephone.

    Should you need more information on the specific resorts, please click on the "download brochure" option below the quote me button and you will instantly have access to the most up to date information on your resort of choice.


    Once you are ready to book, please contact your personal travel agent directly and She will make all of the arrangements for you.

    Once it is all confirmed, she will send you written confirmation thereof, together with the tour operators payment requirements.

    You will then make payment directly to the tour operator. (www.oneclickholidays.co.za does not take your money. In so doing we make this service available to you without risk.
    The tour operators we have selected are accredited IATA & ASATA tour operators.)

    All we ask you for is a copy of the proof of payment in order for us to follow up with the tour operator and complete the booking process efficiently.

    AND THE BEST PART?

    You can do all of this in the comfort of your own home or office!

    And whats more?

    We do not charge you any hidden service fees or document delivery charges, we deliver them or send them to your front door free of charge!

    PS: If you need any other information, no matter how small the query, please do not hesitate to contact your personal agent. She will be more than happy to advise you or get the relevant information you require.

2) What about payment?

  • Understanding the problem with businesses that are here one day and gone the next... One Click Holidays does not take the payment for your booking and put it into our bank account.

    We will provide you with an invoice for your booking that comes directly from the tour operator and you will pay then pay the tour operator directly either via their secure online credit card payment portals, EFT or via direct deposit.

    This way, there is not risk involved in using our service.

3) I am getting married soon, do you have any honeymoon specials?

  • Absolutely!
    Please select the hotels of your choice and click on "quote me". Complete the form using honeymoon as your occasion and we will get the honeymoon prices for you as soon as possible.

    The hotel will require from you once you have made a booking is for you to bring a copy of your marriage certificate with you to qualify. You will need to have been married within 3-6 months of the honeymoon reservation.

4) I would like to travel outside of the dates your specials are valid for?

  • Please select the hotel of choice
    click on quote me and give us the dates you would like a quotation on, we will get you all of the prices and specials available for those travel dates and send them off to you as soon as possible.

5) I want to get married in Mauritius?

  • We can help you make your wedding wishes a reality by helping you to organise your wedding in Mauritius. Contact us at quotations@oneclickholidays.co.za for more information.

6) I am from Bloemfontein, can I still book through One Click Holidays?

  • As One Click Holidays is available online, we are able to service absolutely anyone needing our specialist travel package deals, anywhere in South Africa or even outside of South Africa, provided you are touching South African soil before embarking on your journey.

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